Seattle’s premier sightseeing company, operating City Sightseeing and Gray Line Seattle, is hiring Narrative Sightseeing Tour Bus Operators! Do you have a passion for showcasing Seattle to visitors, enhancing their experience, and working in a team-oriented culture? Are you a self-driven, outgoing individual with a valid Commercial Driver’s License who enjoys independent leadership? If so, the Guided Excursions role may be a great fit—plus, you won’t beat the stunning views of Seattle from your driver’s seat!
YOUR WORK WILL INCLUDE
- Being responsible for conducting safe, orderly and fun sightseeing group tours of Seattle
- Providing live tour narration
- Efficiently keeping to a scheduled itinerary
- Performing daily pre- and post-trip inspections
- Being warm, friendly and welcoming while providing exceptional service to guests
- Promoting partner attractions and online reviews
- Professionally handle guest queries and concerns
- Complete all passenger paperwork for entry into attractions
- Accurately perform credit transactions using point of sale iPads
- Effective and professional communication over radio/phone
- Available to work a full-time schedule over the peak summer touring months
WHAT WE WILL LIKE ABOUT YOU
- You have a friendly + outgoing personality with a guest first focus
- You possess a valid Commercial Driver’s License (CDL) class B or AClass B or A with a passenger and air brake endorsement and a clean driver abstract
- You are able to pass a DOT drug test and enroll in the DOT Clearinghouse
- You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 8-10 hours per day
- You have previous experience working in a customer service role
- You can work well both independently with minimum direction, and as part of a team
- You possess a professional attitude and appearance
- You have excellent leadership, communication and organizational skills
- You possess administrative, problem solving, attention to detail, and time management skills
- In-depth knowledge of Seattle is an asset
- You are fluent in English, written and oral. Ability to speak a second language is an asset
- You are legally entitled to work in the United States of America
WHAT YOU WILL LIKE ABOUT US
- Paid training
- A central Seattle office with easy access to all transit routes